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KMID : 1155220190440020189
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Journal of the Korean Society of Health Information and Health Statistics
2019 Volume.44 No. 2 p.189 ~ p.197
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Influence of Communication Competency and Nursing Work Environment on Job Satisfaction in Hospital Nurses
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Kim Bong-Jeong
Lee Soon-Young
An Gyeong-Ju
Lee Gun-A
Yun Hyun-Jung
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Abstract
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Objectives: The purposes of this study were to investigate the relationship among hospital nurses’ communication competency, nursing work environment and job satisfaction, and to identify factors influencing job satisfaction of nurses.
Methods: A descriptive correlational design was used. Participants were 226 hospital nurses working at two general hospitals in Cheongju city. Data were collected using self-reported questionnaires from september to october 2018. Data were analyzed using a t-test, ANOVA, Pearson’s correlation, and multiple regression analysis with the SPSS 23.0 program.
Results: The job satisfaction was positively correlated with both of communication competence and nursing work environment. The regression model had an adjusted R2 of 48%, which indicated that communication competence, nursing working environment, working position and perceived health status were significant predictors of hospital nurses’ job satisfaction.
Conclusions: These findings indicate that hospital nurses’s communication competence and nursing work environment are significantly important factors influencing job satisfaction of nurses. Therefore, nursing administrators should try to develop communication training programs focused on interaction management and to consider staffing and resource adequacy.
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KEYWORD
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Job satisfaction, Communication, Nursing, Work, Hospitals
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